Refund policy

Returns Policy

At CLS Supplements, we are committed to providing high-quality products. If you’re not completely satisfied with your purchase, we’re here to help.

Returns:

• Returns are accepted within 60 days from the date of purchase.
• To be eligible for a return, products must be unopened, unused, and in the same condition that you received them.
• We do not accept returns on opened or used products for health and safety reasons.

Refunds:

• If your return is approved, we will process a refund to your original payment method within 7-10 business days.
• Shipping costs are non-refundable, and the customer is responsible for the return shipping costs unless the product is faulty or incorrect.

Faulty or Incorrect Products:

• If you receive a faulty or incorrect product, please contact us immediately at [email address] or through our website, and we will arrange for a full refund or replacement at no additional cost to you.

How to Return:

1. Contact us at clssupplements@gmail.com to initiate a return.
2. Provide your order number, a description of the issue, and any relevant photos if applicable.
3. Once approved, return the product to the provided return address.

Exchanges:

• We currently do not offer direct exchanges. If you'd like to exchange an item, please return the original item for a refund and place a new order.

We reserve the right to refuse returns that do not meet these criteria.